DELIVERY TIME
- Lebanon: 1 - 2 Days Delivery
- International: 3-5 working Days (international priority)
Subject to stock availability
As soon as your order information is verified, subjected to payment confirmation and delivery address provided, we will deliver your order on the next working day. *CineGear Middle-East offices and warehouses are closed on Saturdays & Sundays and Lebanon public holidays. All Online orders will be processed on the next business day. Cut-Off time is at 3 PM from Mondays to Thursdays and 1 PM on Fridays. We are happy to assist you on our WEB CHAT, and you can email your comments to info@cinegearme.com, will get back to you as soon as possible.
SHIPPING COST
To get shipping cost for products online: Use the shipping calculator in the product page or, Add the products to your cart, then checkout. In the cart page, you will find a shipping estimate calculator. If you have any issues getting an estimation please CONTACT US.
CUSTOMS, DUTIES AND TAXES
Customs fees, import duties, taxes and other charges to the shipment may vary in the international orders. CineGear Middle-East has no control over these charges and cannot provide any estimates for fees expected. Please contact your local customs office for further details.
SHIPPING COURIERS
We have currently tied up with FedEx to deliver your shipments safely, securely and on time. We may use another method for shipments to deliver on time, in case it is needed.
TRACK YOUR ORDERS
You can always track your orders through the website after logging in. If we used an alternative shipping method, the tracking number will be sent to you as soon as your items are shipped.
LIMITATION
Please note that products shipped and which may not comply with the destination country’s standards, specifications, and labeling requirements. The customer is solely responsible for determining if the product(s) can be legally imported into the country. In case the product cannot be imported due to legalities and the shipment is returned back, the refund amount will be after deducting the entire shipment cost.
PRIVACY
Please note that international shipments are subject to inspections by the customs authorities. Any information about your products contained therein may be provided to customs authorities as part of the customs clearance procedures.
QUERIES
In case of any queries, please feel free to contact us or call on +961 7077 8088. We will try our utmost to provide an extremely satisfying ordering and delivery process to our online customers, but orders may get delayed due to the following circumstances:
- Shipping address provided is incorrect.
- Order is pending a credit approval and fraud verification.
- Product is currently out of stock.
- Force Majeure.
- Delay caused by the courier and beyond the control of CineGear Middle-East.
CineGear Middle-East ships to Lebanon and Middle-East Region and AfricaIf you have any further questions on shipping, please CONTACT US.
